Inclusion, Respect and Employee/Customer Satisfaction

posted on Wed, Nov 26 2014 9:02 am by Shirley Engelmeier

Many of us have grown up in environments in which respect for superiors is deeply engrained. Whether it’s a strict household or a rigid educational background, societal values and expectations often compel us to respect those with authority over us, whether that’s parents, teachers or employers. While younger generations have embraced a much less hierarchical attitude towards superiors (in most workplaces, it would seem extremely archaic to refer to a boss as “Mr.” or “Ms.”), most would agree that it is important to respect your employer and manager.

But does that respect go both ways? A majority of employees don’t think so.

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Becoming an Inclusive Leader: How to Navigate the 21st Century Global Workforce

Becoming an Inclusive Leader: How to Navigate the 21st Century Global Workforce addresses the new leadership skills, experience and tools necessary to succeed in an increasingly diverse and participative workforce that will generate positive business results globally.

Learn More About Inclusive Leader

InclusionINC In the Media

Management Decisions - Moms vs Dads at Work

an interview with Shirley Engelmeier for LJNRadio


Inclusion…The New Competitive Business Advantage provides a unique snapshot into the cultural revolution underway in today’s workplace that can mean success or failure for your business.

In the Media

Then and Now: the Evolution to Inclusion

There has been an evolution taking place in America over the past several years. Like any evolution it was fueled, initially, by a few passionate voices – ours included. It has occurred in fits and starts and has sometimes lain dormant for a time as other priorities emerged and distracted organizations from a focus that might have yielded significant positive business results.

Download the FREE Then and Now Whitepaper below!


We are now at a place where we can't not face these sensitivities and have real conversations about why this is in place, what it is going to benefit, and then have hard metrics. Not 'How many I've hired,' but 'What is the value proposition? What is the return on investment?'
Clarence Nunn, President and CEO, GE Capital Fleet Services

Excerpted from Inclusion: The New Competitive Business Advantage